KNOCKS
Information on Data Protection

We place particular value on the protection of your personal data. We want you to know when we collect which of your data and how we use it.

I.        Name and address of the data controller

The data controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states, as well as other data protection regulations is:

Knocks FLUID-Technik GmbH

Otto-Hahn-Str. 4
D-59379 Selm
Phone: 02592 966-0
Fax: 02592 966-600

Email:  info@knocks.de

Website: www.knocks.de

 

II.      Name and address of the data protection officer

The data protection officer of the data controller is:

Maximilian Berchem

Otto-Hahn-Str. 4
D-59379 Selm
Phone: 02592 966-410
Fax: 02592 966-600

dsb@knocks.de

III.    General information on data processing

1.       Scope of processing of personal data

We collect and use the personal data of our users only in as far as this is necessary to provide a functional website, as well as our contents and services. The collection and use of the personal data of our users takes place regularly only with the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

2.       Legal basis for the processing of personal data[BtK1] 

In as far as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

In as far as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.

3.       Data deletion and storage time

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the data controller is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

IV.            Provision of the website and creation of log files

1.       Description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

  • Information about the browser type and version used
  • The user's operating system
  • The user's Internet service provider
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system reaches our website
  • Websites accessed by the user's system through our website
  • Browser language, language requested by the browser

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2.       Legal basis for data processing

The legal basis for temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3.       Purpose of data processing

The temporary storage of IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimise the website and to ensure the security of our information technology systems. An evaluation of data for marketing purposes does not take place in this context.

For these purposes, our legitimate interest also lies in data processing pursuant to Art. 6 para. 1 lit. f GDPR.

4.       Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5.       Possibility of objection and elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

V.      Use of cookies

1.       Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. We also use cookies on our website which enable an analysis of the user's surfing behaviour.

When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.

2.       Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for analytical purposes if the user has given his or her consent in this regard is Art. 6 para. 1 lit. a GDPR.

3.       Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be provided without the use of cookies. For this purpose, it is necessary that the browser is recognised even after a page change. The user data collected by technically necessary cookies is not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thereby continuously optimise our service.

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

4.        Duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be performed automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website completely.

5.        Supplementary information

We use Google Analytics, a web analysis service of Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). Google Analytics is carried out on the basis of Art. 6 para. 1 P. 1 lit. f GDPR. In this way, we want to ensure that our website is designed to meet the needs of our customers and that it is continually optimised. In addition, we use Google Analytics to statistically record the use of our website and to evaluate it for the purpose of optimising our services. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

In this context, pseudonymised user profiles are created and cookies (see point 4) are used. The information generated by the cookie about your use of this website such as

  • Browser type/version,
  • Operating system used,
  • Referrer URL (the previously visited site),
  • Host name of the accessing computer (IP address),
  • Time of the server request,

is transferred to a Google server in the USA and stored there. This information is used to evaluate the use of the website, to compile reports on the website activities, and to provide further services associated with the use of the website and the Internet for the purposes of market research and demand-oriented design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of the company. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are anonymised so that an assignment is not possible (IP masking).

You may refuse the installation of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the complete functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a Browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link: Disable Google Analytics

An opt-out cookie is set to prevent future collection of your data when you visit this website. The opt-out cookie is valid only in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=de).

VI.    Newsletter

1.       Description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us (company, email).

In addition, the following data is collected upon registration:

(1)   IP address of the calling computer

(2)   Date and time of registration

In the course of the registration process, your consent is obtained for the processing of data and reference is made to this data protection declaration. In connection with data processing for the dispatch of newsletters, no data is passed on to third parties. The data will be used exclusively for sending the newsletter.

2.       Legal basis for data processing

The legal basis for the processing of data after registration for the newsletter by the user if the user has given his or her consent is Art. 6 para. 1 lit. a GDPR.

3.       Purpose of data processing

The collection of the user's email address serves the purpose of sending the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

4.       Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's email address will therefore be stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process will generally be deleted after a period of seven days.

5.       Possibility of objection and elimination

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter. This also makes it possible to revoke the consent to the storage of personal data collected during the registration process.

6.       Supplementary information: CleverReach

This website uses CleverReach for sending newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organised and analysed. The data you enter for newsletter subscription (e.g., email address) will be stored on CleverReach's servers in Germany and Ireland.

Our newsletters sent out with CleverReach enable us to analyse the behaviour of newsletter recipients. It is also possible to analyse how many recipients have opened the newsletter message and how often which link was clicked in the newsletter. With the help of so-called conversion tracking, it can also be analysed whether a pre-defined action (e.g., purchase of a product on our website) has taken place after clicking on the link in the newsletter. For more information on data analysis by the CleverReach newsletter, please visit:

https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

The data will be processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. If you do not want CleverReach to analyse your data, you must unsubscribe from the newsletter. For this purpose, we provide an appropriate link in every newsletter message.

The data you provide us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and CleverReach's servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g., email addresses for the member area) shall remain unaffected by this. Please see CleverReach's privacy policy for more information:

https://www.cleverreach.com/de/datenschutz/.

VII.      Contact form and email contact

1.           Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user uses this option, the data entered in the input screen will be transmitted to us and stored. This data includes: First name, last name, company, address, email, industry, topic

At the time the message is sent, the following data is also stored:

(1)   The IP address of the user

(2)   Date and time of registration

In the course of the dispatch process, your consent is obtained for the processing of data and reference is made to this data protection declaration.

Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted by email will be stored.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

2.       Legal basis for data processing

The legal basis for the processing of data if the user has given his or her consent is Art. 6 para. 1 lit. a GDPR.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3.       Purpose of data processing

The processing of the personal data from the input screen serves us only for the establishment of contact. In the event of contact by email, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the dispatch process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

4.       Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and the data that is sent by email, this is the case when the respective conversation with the user is completed. The conversation is completed when it can be inferred from the circumstances that the facts in question have finally been clarified.

The additional personal data collected during the dispatch process will be deleted after a period of seven days at the latest.

5.       Possibility of objection and elimination

The user has the option of revoking his consent to the processing of personal data at any time. If the user contacts us by email, he/she can object to the storage of personal data at any time. If you wish to exercise your right of objection, simply send an email to info@knocks.de. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

VIII.    Web analysis by Matomo (formerly PIWIK)

1.       Scope of processing of personal data

On our website, we use the open source software tool Matomo (formerly PIWIK) to analyse the surfing behaviour of our users. The software places a cookie on the user's computer (see above for cookies). If individual pages of our website are accessed, the following data is stored:

  • Two bytes of the IP address of the user's calling system
  • The webpage called up
  • The website from which the user has accessed the webpage called up (referrer)
  • The subpages that are accessed from the webpage called up
  • Resting time on the webpage
  • Frequency of visiting the website

The software runs exclusively on the servers of our website. The personal data of users is stored only there. The data will not be passed on to third parties.

The software is set so that the IP addresses are not completely stored, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.

2.       Legal basis for the processing of personal data

The legal basis for processing users' personal data is Art. 6 para. 1 lit. f GDPR.

3.       Purpose of data processing

The processing of users' personal data enables us to analyse the surfing behaviour of our users. We are in a position to compile information about the use of individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. For these purposes, our legitimate interest also lies in the processing of data in accordance with Art. 6 para. 1 lit. f GDPR. By anonymising the IP address, the users' interest in protecting their personal data is sufficiently taken into account.

4.       Duration of storage

The data will be deleted as soon as it is no longer needed for our recording purposes. In our case this is after [?].

5.       Possibility of objection and elimination

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be performed automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website completely. More information about the privacy settings of the Matomo software can be found at the following link: matomo.org/docs/privacy/.

IX.        Google Maps

We use the map service Google Maps. The provider is Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). The use of Google Maps is in the interest of an attractive presentation of our online offers and the easy findability of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

It is necessary to store your IP address in order to use the functions of Google Maps. The information is usually transferred to a Google server in the USA and stored there. This site provider has no influence on this data transmission.

Your information will be processed regardless of whether Google provides a user account through which you are logged in or whether no user account exists. When you sign in to Google, your information is linked directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses it for purposes of advertising, market research and/or the demand-oriented design of its website. Such evaluation takes place, in particular, (even for users that are no logged in) to provide demand-oriented advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles by contacting Google to exercise this right.

Further information on the purpose and scope of data collection and its processing can be found in the data protection declarations of the provider. There, you will also find further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has decided to be governed by the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

X.          Rights of the data subject

If personal data is processed by you, you are the data subject within the meaning of GDPR and you have the following rights against the data controller:

1.       Right to information

You can ask the data controller to confirm whether personal data concerning you will be processed by us.

If such processing has taken place, you can request the following information from the data controller:

  1. The purposes for which the personal data is processed;
  2. The categories of personal data being processed;
  3. The recipients or categories of recipients to whom the personal data concerning you has been or is still being disclosed;
  4. The planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
  5. The existence of a right to rectification or deletion of personal data concerning you, a right to limitation of processing by the data controller, or a right to object to such processing;
  6. The existence of a right of appeal to a supervisory authority;
  7.  Any available information on the origin of the data if the personal data is not collected from the data subject;
  8. The existence of automated decision-making, including profiling in accordance with Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

2.       Right to correction

You have a right of rectification and/or completion vis-à-vis the data controller if the personal data processed concerning you is incorrect or incomplete. The data controller will make the correction without delay.

3.       Right to limitation of processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

  1. If you dispute the accuracy of the personal data concerning you for a period that enables the data controller to verify the accuracy of the personal data;
  2. The processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  3. The data controller no longer needs the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or
  4.  If you have filed an objection to the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the data controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may be processed - apart from being stored - only with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing restriction has been limited according to the above conditions, you will be informed by the data controller before the restriction is revoked.

4.       Right to deletion

a)       Deletion obligation

You may request the data controller to delete the personal data relating to you without delay and the data controller shall be obliged to delete this data without delay if one of the following reasons applies:

  1. The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. You revoke your consent on which the processing was based, pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
  3. You file an objection against the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR.
  4. The personal data concerning you has been processed unlawfully.
  5. The deletion of personal data relating to you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
  6. The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.

a)       Information to third parties

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you, as the data subject, have requested the deletion of all links to this personal data or copies or replications of this personal data.

b)       Exceptions

The right to deletion does not exist in as far as the processing is necessary

  1. To exercise rights to freedom of expression and information;
  2. For the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the data controller is subject, or for the performance of a task in the public interest, or in the exercise of official authority conferred on the data controller;
  3. For reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
  4. For archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 para. 1 GDPR, in as far as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or
  5. To assert, exercise or defend legal claims.

5.       Right to information

If you have exercised your right to have the data controller correct, delete or limit the processing, he/she shall be obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

The data controller shall have the right to be informed of such recipients.

6.       Right to data portability

You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. In addition, you have the right to pass on this data to another data controller without obstruction by the data controller to whom the personal data was provided, as long as

  1. Processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
  2. Processing is carried out by means of automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, in as far as this is technically feasible. The freedoms and rights of other persons may not be affected by this.

The right to data portability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the data controller.

7.       Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6 para. 1 lit. e or f of the GDPR. This also applies to profiling based on these provisions.

The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising. This also applies to profiling, in as far as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the option of exercising your right of objection in connection with the use of information society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8.       Right to revoke the data protection declaration of consent

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

9.       Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular, in the Member State where you reside, work or place of suspected infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR. The supervisory authority with which the complaint has been lodged shall inform the applicant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

 

 

 

 


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