KNOCKS
Information on Data Protection

We place particular value on the protection of your personal data. We want you to know when we collect which of your data and how we use it.

1. Personal data

We only collect, process and use your personal data with your consent or if this is permitted through a legal provision. We only collect, process and use the personal data required for the execution of and mobilization of our services or those which you provide voluntarily for us.
Personal data is all data containing information on personal or material circumstances attributed to an identified or identifiable natural person. This includes, for example, name, Email address, postal address or telephone number.

We act according to the principle of data minimisation and data avoidance. Accordingly, we only collect as much personal data when you visit our website as is absolutely necessary. We collect, process and use this data exclusively in accordance with the provisions of the German Data Protection Act.

Data which we have collected on our websites will at no time be transmitted to any third party.

2. Collection and processing of data by means of cookies on visiting our website

Cookies are small text files stored on the user’s computer when visiting a website. They enable us to analyse your use of our website or to optimise access to our websites (e.g. to adapt the width of the websites to your computer screen). They do not contain any personal data.

We do not use cookies unless you have expressly agreed to this on our start page.

Cookies store every access to our Internet services under www.knocks.de in a protocol file. The following data is stored there:

  • IP address of the requesting computer
  • Type of request
  • Date and time of request
  • Duration of stay
  • Entry pages
  • Exit pages
  • The requesting computer’s browser and plug-ins used
  • Search engines used
  • Search terms used
  • The operating system on the requesting computer
  • The language used
  • The volume of data transmitted
  • Visitors listed according to their countries of origin
  • Drop-out rate



We do not forward this usage data to any third party. Instead of this, we merely evaluate it for statistical purposes as soon as the data is no longer technically required. During this process, the data is anonymised and then deleted. The data is only combined with other data sources in the case described in paragraph 4 of this Information on Data Protection.

Most of the cookies we use are so-called “session cookies”, which are automatically deleted from your computer after your visit. Cookies do not cause any damage to your computer and do not contain any viruses.

3. Using the PIWIK analysis service

Our website uses PIWIK – a so-called web analysis service - for evaluating user access. PIWIK uses cookies according to clause 3. If you agree to the installation of the PIWIK cookie on our start page, the usage information generated by the cookie for analysis of the use of our websites (including your anonymised IP address) will be transmitted to our server and will be stored for usage analysis purposes. This primarily helps to optimise our website. Your IP address is immediately anonymised, making its assignment to your computer impossible. The information generated by the cookie on your use of this website is not forwarded to any third party.

Generally, it is possible to avoid the use of cookies by adjusting your browser software accordingly. You might, however, not be able to use all the functions on our website to their full extent.

4. Collection and use of data using our “Log-in area”

If you place an order with us, we will collect and store the data required for executing the subject of the contract, such as your name, address, telephone number, Email address etc. (so-called inventory data). In addition to this, we will provide you with a customer number and a password. This data enables you to view price lists and information on our products in our log-in area under www.knocks.de.

If you log in to our website with your customer number and the password, we will obtain the information listed under paragraph 2 via the protocol file. You hereby declare your explicit consent with our combining your inventory data with the previously collected anonymous usage data to form a user profile and the analysis of these for statistical purposes when you make use of the log-in area. The usage data is deleted regularly, every four weeks at the latest.

5. Using the portal “PARTcommunity”

A service provided by our business partner CADENAS Konstruktions-, Softwareentwicklungs- und Vertriebs GmbH (hereinafter referred to as CADENAS) is integrated into our websites. Under http://b2b.partcommunity.com/community/, CADENAS offers “PARTcommunity CAD models” which you can use to download three-dimensional models of our products and use them for your own purposes.

When using our “product finder”, you can click on the word “download” in the “CAD”, and will be automatically forwarded to the website under http://b2b.partcommunity.com/community/. You can only use the CAD models filed in the PARTcommunity after prior registration. You are required to enter various personal data for the registration process. Please note that all data input under http://b2b.partcommunity.com/community/ and on CADENAS websites are beyond our sphere of influence, and we do not have any knowledge on the extent of the collection, processing and use of the personal data entered there. Therefore, please find out about the information on data protection and the terms of use for CADENAS under http://b2b.partcommunity.com/community/help/privacy and http://b2b.partcommunity.com/community/help/terms.

6. Withdrawal of consent, deletion of data, information

If you gave your consent for the collection and processing of personal data, you can withdraw this at any time with future effect by sending us a corresponding declaration.
If you wish, we will correct, delete or block your data based on a corresponding declaration as long as this is compatible with the legal periods of retention. Moreover, you have the right at any time to obtain information on your personal data stored, its origin and its recipient as well as the purpose of storage.

Please contact Mr Harald Lohmann under the Email address webmaster@knocks.de or under the postal address Otto-Hahn-Straße 4, 59379 Selm for all abovementioned purposes. You can also direct any questions to him which could not be answered through this data protection declaration.

7. Duration of data storage

Unless otherwise specified in this information on data protection, the data will only be stored as long as is necessary for the provision of our services. Sometimes, longer data storage may be required due to statutory or legal obligations.

8. Data security

We have taken technical and organisational security measures to protect your data, in particular against loss, manipulation or unauthorised access. We regularly adapt our security measures to keep up with the continuous technical developments.

Google Analytics Privacy Statement

This website uses Google™ Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on the website activity for the website operators, and to provide other services connected with the use of the website and the Internet. Google may also transfer this information to third parties, provided that this is required by law or if third parties process this data on behalf of Google. Google will in no case associate your IP address with other data from Google. You can prevent the installation of cookies by setting your browser software accordingly. However, we would point out that in this case you may not be able to fully utilize all the functions of this website. By using this website, you agree to the processing of the data about you by Google in the manner and for the purposes described above. The Google Analytics Opt-out Add-on for browers gives the site visitor more control about what data is collected on Google Analytics's called sites. Should you no longer desire your data to be stored, please install the de-activation tool provided by Google at tools.google.com/dlpage/gaoptout.

We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you do not agree to this, you can deactivate this option using the Ads Preferences Manager (www.google.com/settings/ads/onweb/).

For more information, please refer to tools.google.com/dlpage/gaoptout or to www.google.de/intl/de/policies/ (general information about Google Analytics and Privacy).  We would like to point out that Google Analytics has been extended by the code "gat._anonymizeIp ();" in order to ensure an anonymised detection of IP addresses (so-called IP masking).

As an alternative to the browser add-on or within browsers on mobile devices, please click this link Opt-out of Google Analytics to prevent the collection by Google Analytics within this site (the Opt Out only works in this browser and only for this domain). An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again.


If you don't ask you won't find out!

Our dedicated engineers are happy to assist you and provide you with additional information about our products and services.


Please send your e-mail enquiry to
support@knocks.de

 

 

It is better to find what you're looking for quickly than to spend a long time searching!

Our product finder offers you easy search options to ensure fast, targeted access to your desired product.


to the product finder

We keep you informed!


Subscribe to the KNOCKS-Newsletter and receive always the latest news about KNOCKS.

Sign up for the NEWSLETTER here!